Skills

Work Experience

• Served as the primary technical resource and point of escalation for lighting system issues across 7 technologies, resolving complex issues by leveraging knowledge of system architecture and configuration.
• Resolved critical lighting system failure and restored expected energy savings for dozens of retail managers by diagnosing and correcting complex programming issues, often meeting same-day delivery pressure.
• Standardized programming for seven different lighting systems by creating and updating procedural documentation, resulting in smoother project handoffs between technicians and increased training efficiency
• Reengineered legacy customer onboarding forms using HTML, CSS, and Javascript, integrating with NetSuite workflows to improve usability and accelerate customer signup.

• Developed and taught programs for grade 6-12 students to learn programming and game development tools, such as C#, Unity, and others.

• Led programming classes for teens and pre-teens using Lego robotics
• Provided training to peers on how to implement lesson plans, handle large groups of children, and explain advanced technical concepts to a non-technical audience

• 3D modeled assets for an interactive scene in a virtual reality cultural showcase

• Taught young girls how to develop websites using HTML and CSS
• Developed and delivered lesson plans from scratch

Education